1. Contractual Relationship & Overview
These Terms and Conditions ("Terms") constitute an electronic agreement between you ("User", "Borrower", or "You") and Stellarpath Horizons Private Limited ("Company", "We", "Us", or "Our"), which owns and operates the digital lending platform TheCredPe (thecredpe.com), having its office at Office No. 721-A, Jaina Tower-II, Distt Centre, Janak Puri, Janakpuri B-1, West Delhi, New Delhi, Delhi, India, 110058.
TheCredPe provides digital loan facilitation, online credit appraisal, and financial marketplace services connecting eligible retail borrowers with authorized credit facilities.
By accessing our website, initiating a loan evaluation, or clicking "I Agree" during digital application onboarding, you explicitly acknowledge having read, understood, and consented to be legally bound by these Terms and our Privacy Policy.
2. Borrower Eligibility Conditions
To register and apply for a personal loan through TheCredPe, you represent and warrant that:
- You are a natural person and an Indian citizen with tax residency in India.
- You are at least 21 (twenty-one) years of age and not older than 58 (fifty-eight) years at the time of application.
- You possess a valid and active Permanent Account Number (PAN) and Aadhaar card issued by UIDAI.
- You have an active, verifiable savings or salary bank account with an Indian scheduled commercial bank.
- You receive a steady net monthly income of not less than ₹15,000 (Fifteen Thousand Rupees) through verifiable banking channels.
- You are not declared insolvent or bankrupt in any court of competent jurisdiction.
3. Digital Credit Appraisal & Bureau Consent
By applying, you provide your unconditional and express consent authorizing TheCredPe and Stellarpath Horizons Private Limited to:
- Retrieve your Credit Information Report (CIR) and credit score from authorized Credit Information Companies (CICs) including TransUnion CIBIL, Equifax, Experian, and CRIF High Mark.
- Verify your identity credentials using Aadhaar e-KYC (masked authentication), DigiLocker, and NSDL PAN verification APIs.
- Evaluate your banking transaction history through authorized Account Aggregators (AA) or uploaded e-statements.
Sanction of credit is subject to internal credit risk assessment, verification of documentation, and applicable underwriting criteria. TheCredPe does not guarantee unconditional loan sanction to any applicant.
4. Key Fact Statement (KFS) & Loan Agreement
Before any digital contract is executed or funds disbursed, the borrower will receive a comprehensive Key Fact Statement (KFS) formatted strictly as required by the RBI Digital Lending Guidelines. The KFS outlines:
- Sanctioned principal loan amount (₹).
- All-inclusive Annual Percentage Rate (APR) factoring in all interest and fees.
- Exact tenure in months and the exact monthly EMI amount.
- Detailed breakdown of processing fees, documentation charges, and applicable 18% GST.
- Recovery agency details and designated Grievance Redressal Officer contact information.
Upon your review and digital acceptance via Aadhaar OTP e-Sign or secure digital signature, the Loan Agreement becomes a legally binding credit contract.
5. Interest Rates, Repayments & Auto-Debit (e-NACH)
Interest is charged on a reducing balance basis at the annual rate specified in your sanction letter. You agree to repay the monthly EMI on or before the due date specified in your repayment schedule.
- e-NACH Mandate: Borrowers must mandate an automated National Automated Clearing House (e-NACH) debit from their primary bank account.
- Sufficient Balance: The borrower undertakes to maintain adequate funds in their designated bank account on the scheduled EMI due date.
- Prepayment / Foreclosure: As per RBI guidelines, individual borrowers may prepay or foreclose their floating rate personal loan at any time after payment of the first EMI without any prepayment or foreclosure penalty.
6. Default, Late Payment Charges & Collection Practices
In the event of an EMI bounce or delayed repayment:
- Penal Interest: In adherence to RBI circular on Fair Lending Practice - Penal Charges in Loan Accounts, penal charges (not exceeding 2% per month on overdue installments) may be levied. Penal charges will not be capitalized or added to the principal balance for compounding.
- Bureau Reporting: Any default or delayed payment will be reported directly to TransUnion CIBIL and all other credit bureaus, adversely impacting your credit rating.
- Ethical Debt Collection: All recovery communications will strictly adhere to the TheCredPe Fair Practice Code and RBI Guidelines. Our recovery team will only contact borrowers between 08:00 AM and 07:00 PM IST, without verbal abuse, intimidation, harassment, or contacting unauthorized third parties.
7. Intellectual Property & Portal Access
All software, content, graphics, algorithms, brand trademarks, domain names, and user interfaces on the TheCredPe portal are the proprietary intellectual property of Stellarpath Horizons Private Limited. Unauthorized reproduction, crawling, reverse engineering, or scraping is strictly prohibited under the Information Technology Act, 2000.
8. Governing Law & Jurisdiction
These Terms and any loan agreements facilitated through this portal shall be governed by and construed in accordance with the laws of India. Subject to the arbitration clause outlined in the loan agreement, the competent courts at New Delhi, Delhi shall have exclusive jurisdiction over all disputes.
9. Amendments & Inquiries
TheCredPe reserves the right to modify these Terms to reflect regulatory updates or operational improvements. Updated terms will be published on this page with an updated effective date.
For legal inquiries regarding these Terms, please write to: legal@thecredpe.com.